Oliver M.
City of London
10 reviews
Checkout charlies
08 Jul 07, 22:01
Well below expectations
Right, it's a supermarket. It sells food and the normal Tesco stuff. No surprises, no frills...and reasonable service. Right? Nope! Someone forgot to tell the staff here that the people who come into the store who aren't wearing the blue pull-overs are the customers! On numerous occasions I have been barged, sneered at or ordered about but staff who are clearly on a insults-for-cash incentive scheme. Never is this more evident than when you use the self-checkout system. For some reason, Tesco see fit to employ someone to point to one of the three empty scanner and shout at the next customer in line that it is free. I wouldn't mind, but if you hesitate for even a fraction of a second you’re made to feel like you're on some kind of day release from the local nut house and really shouldn‘t be somewhere as intellectually demanding as a Tesco Metro without your carer!
Maybe I’m going a little overboard but I have never been somewhere where I am so consistently disappointed and often insulted by the service as I am here.
Interesting, I've never seen a member of staff in this store wearing a "happy to help" badge and it seems, in this, Tesco have got something right!
