Poor Customer Service
24 Oct 07, 17:02
Well below expectations
I was so disappointed with Leaders customer service. I was recently searching for a flat in the Croydon area, and anyone who has ever done the same will know just how crazy this housing market is. Flats come and go on the market within hours, largely due to it's proximity to London and the great transport links. I viewed a flat I liked and the agent was really great and so helpful. I went away and wanted to put an offer in to rent the property and the person in the office who I dealt with was so unhelpful and did not play by the rules the other agent had outlined to me. They were unhelpful and rude and really left me doubting estate agents. I had better experiences with other agents in the same area.
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