Cay Tre

Didn't even stay to eat!

25 Sep 07, 16:04 Well below expectations

I sent this email to the manager at Cay Tre last week...

"We had a booking at your restaurant for 6 people this afternoon for a business lunch.

When we arrived we were shown to a table on the top floor which was clearly for four people by a waitress who was very snappy to us. We asked if we could have another table which was empty, but set for 6 people.

We were refused, and the waitress put another 2 chairs at our 4-seater table instead. When I asked again if we could sit at the six-seater table, she said, no, that was for 8 people, and that we should sit at the four-seater as that was for 6 people and other people had managed it so why couldn’t we?

We left, quite upset and feeling like we had been treated very poorly. We went instead to the Hoxton Furnace restaurant around the corner, which was wonderful. They pulled an extra table to a four-seater to make us a comfortable, roomy, six-seater.

I felt embarrassed as we were going to take some business partners for lunch and your restaurant made us look very bad. Can I ask what you are going to do about this appalling customer service we received?

Thank you in advance for your response."

I received no response, hence this review. Very displeasing indeed! It was a shame, because I have to admit, the food smelled great...

Nice Vietnamese

18 May 07, 23:09 Above expectations

When I asked my friend which Vietnamese restaurant is nice in London, he immediately came up with Cay Tre. I wasnt disappointed at all and I become a frequent visitor of Cay Tre.

They serve wonderful food which smell and taste delicious. I recommend to my friends and they all love it. I cant imagine any people who would not like the food in Cay Tre. Its authentic, fresh and just lovely!!

Try the Vegetable Vietnamese spring rolls, they are the best and very very authentic. The steamed ‘Pho’ paper rolls with a dipping sauce, are nice too, but it fell apart when you try to eat it.

The staff are friendly and helpful. Ask them to recommend you a dish and you wont be disappointed.