Great location, TERRIBLE experience...
01 Apr 08, 13:09
Well below expectations
If you’re looking for a nice stroll and a Sunday lunch along the north bank of the Thames from Hammersmith Bridge, you've got two options: west towards Chiswick, or east towards... well, if you've got deep pockets, River Cafe (an excellent if shockingly expensive Italian restaurant). However, if you're on a budget, the next place along the Thames Walk is The Crabtree Tavern. While it seduces with its fantastic location and riverside "beer gardens", it is a shoddily run establishment with shockingly bad service. How can I count the ways we were let down? After perusing a laser-printed Sunday menu prominently featuring roast beef, chicken, or lamb, we were informed that there were no roasts that day. At all. Why not print off new menus? Or hand-write a "sorry, no roasts" sign? And while there *were* "sorry, cleaning the pipes" signs on only two of four Fuller’s London Pride taps, there wasn’t any local brew available. And none of the staff were aware of this. Then we sat in the beer garden for an hour and a quarter as tables that arrived after us were served their meals. Even after being told (after an hour) that our order would be next, more tables were served. There is simply no excuse.
