Very helpful, not the usual big store service
21 Sep 08, 21:58
Above expectations
Today I purchased a new mountain bike from this Halfords store. They had a good selection and the prices where value for money.
In the past I have found the service in this type of large chain stores leaves something to be desired, with long queues and a lack of knowledge about the products. Today I was pleasantly surprised, even though they where particularly busy and short staffed they went out of their way to answer my questions and even managed to assemble the bike for me to collect on the same day. The level of service they guarantee is to have it done the next day if you come in after lunch.
Great service under difficult conditions and I am so far very happy with the Bike and the way it was assembled.
Report this review
0 out of 0 people found this review helpful.
