Aspect Maintenance Services

Never showed up

06 Oct 08, 15:38 Well below expectations

I arranged for an 'aspect' plumber to come to my house to repair my toilet and install my dishwasher. I had to make special arrangements to come home from work early, and as a teacher this is never easy! I moved all of the white goods in the kitchen so he could get to the plumbing easily and cleared the cupboard under the sink to make things as quick and easy as possible, as they charge by the hour and us teachers don't get paid enough to pay £82 x2!! when i phoned to ask where the plumber was, i was passed between three different advisors, one of whom eventually contacted the plumber and esablished that he was not going to make it at all, because he got held up at another job. Having now read other customers dissatisfied reviews of this company I am starting to think i had a lucky escape!

Never again

12 Sep 08, 13:37 Well below expectations

I'm really sorry I did not see these reviews before I got these people in. their attitude is "Whatever happens it will be the customers fault". They came out to fix a boiler. Gave diagnosis. Ordered part. Boiler still not working. Now want to charge again for coming out to have another look. Stay well away!!

Be aware of this company.

26 Jan 08, 16:33 Well below expectations

We had water damage to our ceiling in bathroom and hallway. We called them to give us a quote. They gave us a number of quotes.

The last one we settled on was £3900 plus VAT for a small bathroom and hallway to be repaired.

They came and fixed the bathroom but then when we asked about the hallway they said no that we had signed for the earlier job quote number which was the exact same price for the hallway and the bathroom as Just the bathroom??

We do not really care about how much the job is as the insurers were paying but now we have to pay for the damage in the hall??

They are insisting that we are wrong about this but we are with holding final payment until this is settled.

Beware of this company.

Agrieved Customer

28 Jun 07, 23:05 Well below expectations

Ignore the flashy vans. Be very aware the company charge by the hour so even small jobs can be over charged. Prices are therefore more than twice that of builders who charge a daily rate. I will never use the company again as I was naively ripped off. Further when challenged they refused to reduce the rates in accordance with market rates or reasonableness. Avoid hiring them unless you don't care about your money.