Avoid at all costs
22 Jul 08, 13:18
Well below expectations
We took our Fiesta there as it has failed it's MOT on it's emissions at Kwik Fit. Kwik Fit do not fix emissions problems and as such we had to find somewhere else to get it repaired.
we were told by Croxted Motors that the car needed a new catalytic converter, which would cost £300. This duly paid, the car went back to Kwik Fit to be re-tested. It failed again on the same on the same thing, and it's emissions were exactly the same. The guy from Kwik fit said cars rarely need a whole new catalytic converter, and probably would have only needed a tune up. We took the car back to Croxted Motors and they kept it for three days to assess "what had gone wrong", each day promising it would be ready tomorrow. They kept it for so long that our 10-day re-test period at Kwik Fit ran out and we ended up having to pay Croxted Motors to carry out the MOT themselves. Upon getting it back the exhaust has now consistently caught on every speed bump we have gone over, despite getting it looked at twice. On top of this, the day after we got it back, we noticed that the spare wheel was missing out of the boot. Croxted Motors denied they had taken it until I started shouting at them, whereupon it miraculously turned up in the hands of one of their mechanics.
I can only suggest to people that they avoid this place at all costs.
