Bizarre lack of customer service
18 May 08, 21:45
Well below expectations
This bar would be a lovely place to have drinks and dinner: outside seating, stones throw to the river and part of the group of shops and restaurants in Gabriel's Wharf.
But they have a bunch of inflexible and bonkers rules for customers that make it difficult to enjoy the experience. These include not being able to pop into the bar if you're dining and pay for a round of drinks separately from your meal (you have to use the waiter), not being able to have your drink in a glass glass unless you are seated eating and not allowing patrons of the bar to put their name down for a table to eat (you have to queue, or have one of your mates queue for a table whilst the rest of you drink).
I did eat there with some friends: the food is OK (Mediterranean). Unfortunately our waitress banged a plate into one of my friends, smacking his forehead. She never apologised.
On top of that the loos are a disgrace.
Groups: capitalradio
