Abbey

Fantastic customer service and advice

21 Apr 08, 13:40 Beyond expectations

This branch of Abbey is brilliant - staff are always very polite and helpful and I feel that I've always been given good advice by staff there. I was also very happily surprised that when I enquired about a product the company had been pushing through TV advertising and internet ads the staff told me this was not really suitable for me and pointed me in the direction of other more suitable products but no pressure to sign up for anything. They are also very security / ID cautious here which is brilliant. It's a shame the online banking isn't as reliable as this branch.