Justine's reviews
Review of Specsavers
14 Nov 07, 21:08
Should have gone somewhere other than Specsavers! 
We all have a Specsavers in our area and I should imagine that service differs from one branch to another but I feel I must name and shame my local branch. The initial assessment was fine, no problem although the optician who checked my eyes could have cracked the odd smile now and again. I chose the glasses I wanted and sat down for my fitting. Eventually, after waiting a good 10 minutes an assistant came, but she was in no hurry, didn't introduce herself and was blatantly not interested at all. A couple of times I thought she'd fallen asleep! She made no conversation what so ever and I may as well have been served by a robot. The whole experience lasted an hour and a half. I returned the following week to collect my order - I ordered 2 pairs of glasses and one pair had a broken arm when the assistant removed them from the case. She apologised and said she would order a replacement which would be ready in a weeks time, promising to call me when they arrived. That was 3 weeks ago and I am still waiting for a call. Shame on you!
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