Vlad 's reviews
Review of Bathstore.com
07 Aug 07, 13:42
Hmmm 
On the face of it, what could go wrong with a store that specialises in bathrooms? It's a chain so they must be doing something right and seamlessly so? It sells what it says on the tin.
The shop is laid out well on two floors (ground and basement) so you can have a good look at different fixtures and fittings and the sales people are helpful and will happily discuss different types of product and answer any questions that they can. It is at the middle to quite expensive range so if you're on a tight budget don't go here.
The ordering takes some time and despite having things on show they often don't have things in stock which means that you have to wait for things to arrive.
The good things end though after ordering. Personal experience and anecdotal comments are always the same. Items not processed despite being paid for, the wrong items delivered, charged for items that weren't ordered. Redelivery of the wrong items, the items never turning up. It's chaos. According to the stores staff (yep), they get a lot of complaints as the warehouse doesn't keep an accurate record of items in stock and their orders are often wrong. We all expect some cock ups now and then but if you value your sanity avoid this place like the plague.
Just too unreliable.
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