Rob's reviews
Review of Safeheat Torbay
12 Apr 08, 11:49
Oh dear, not very good service at all 
We living in a housing association property and any boiler repairs and checks are carried out by Safe Heat.
Earlier this year our central heating system failed and we were unable to get any hot water without having to turn on the central heating. Not only was this using a lot of gas, it was also getting expensive to run.
So we informed the housing association who called out Safeheat.
When they arrived they managed to do a temporary fix on the boiler but said that another part was required to finish the job. About 6 weeks later we still haven't seen Safeheat!
After complaining to the housing association it turns out Safeheat had made a complaint against us. This was investigated by the housing association and no grounds for the complaint were found. So we're still without a working boiler. Safeheat have 'made complaints' a few times before. How they're in business when they don't turn up I don't know.
When they do turn up they tend to visit when they feel like it and don't bother calling in advance, so you have so wait around on the off chance they they're coming.
I certainly couldn't recommend them to any paying customers until they improve their services. IF their service does improve I will re-review them and re-rate them accordingly.
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