Mark's reviews
Review of The Crabtree Tavern
01 Apr 08, 13:09
Great location, TERRIBLE experience... 
If you’re looking for a nice stroll and a Sunday lunch along the north bank of the Thames from Hammersmith Bridge, you've got two options: west towards Chiswick, or east towards... well, if you've got deep pockets, River Cafe (an excellent if shockingly expensive Italian restaurant). However, if you're on a budget, the next place along the Thames Walk is The Crabtree Tavern. While it seduces with its fantastic location and riverside "beer gardens", it is a shoddily run establishment with shockingly bad service. How can I count the ways we were let down? After perusing a laser-printed Sunday menu prominently featuring roast beef, chicken, or lamb, we were informed that there were no roasts that day. At all. Why not print off new menus? Or hand-write a "sorry, no roasts" sign? And while there *were* "sorry, cleaning the pipes" signs on only two of four Fuller’s London Pride taps, there wasn’t any local brew available. And none of the staff were aware of this. Then we sat in the beer garden for an hour and a quarter as tables that arrived after us were served their meals. Even after being told (after an hour) that our order would be next, more tables were served. There is simply no excuse.
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Review of Paula Pryke Flowers
20 Jun 07, 18:20
Birthday flowers not delivered
The displays at Selfridges, Liberty and Michelin House are certainly impressive. However, I rang on the morning of my partner's birthday to have flowers delivered to his office -- a well-known global advertising agency practically across the road from Michelin House -- and they never arrived. The driver said that no-one was there, even though the building has a manned reception desk during business hours. It was my first experience with Paula Pryke Flowers, and it's hard to imagine what they could do to keep it from being my last!
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