<![CDATA[Greater London - Camden - Holborn - Shopping and Amenities - Bike Shops - Reviews]]> http://www.welovelocal.com Reviews from welovelocal.com en Blatent Lies... http://www.welovelocal.com/en/london/camden/holborn/bike-shops/cycle-surgery-wc1v6nx.html#r52461 ...or an honest mistake? I bought a Giant SCR2 for £545 from the Holborn store and believed the sales guy when he said that prices were going to go up in August for the first time in history due to high commodity prices. I bought the bike and maybe I was naive but I definietly felt aggrieved when I went in the shop today to see it cut to £445 barely over a week after I made the purchase.

Am I just stupid or am I right to expect more honesty?

]]> Tue, 05 Aug 2008 13:38:21 UTC poor service http://www.welovelocal.com/en/london/camden/holborn/bike-shops/cycle-surgery-wc1v6nx.html#r46963 Cycle Surgery had my money for 10 weeks before I had my light. No apology. No nothing. Beware! They sent an incomplete kit and it took 10 weeks to finish the order. Almost no email replys.

]]> Fri, 20 Jun 2008 17:45:39 UTC Avoid if you can http://www.welovelocal.com/en/london/camden/holborn/bike-shops/bikefix-wc1n3lh.html#r29383 This place is perfect if you want to be ignored by sales staff who don't even have a good knowledge of the products they sell, and patronised by the mechanics who also don't really know what they are doing. You'll then wait for several weeks while they order in various parts, but never bother to inform you of what is happening or when the job might get done. And once all the right parts do finally arrive, don't expect them to get cracking on the job, it's much better to wait till they have a quiet period when they are bored and have nothing better to do.

On the other hand, if you want courteous, efficient and competent service, you're better off going somewhere else.

]]> Fri, 09 May 2008 16:52:12 UTC Great - for a chain http://www.welovelocal.com/en/london/camden/holborn/bike-shops/cycle-surgery-wc1v6nx.html#r3568 As a somewhat specialist consumer (single speed converted track bikes), normal stores just don't appeal to me. There's something about fluorescent yellow jackets and gears that drives me away as quick as my single gear will carry me (quite fast, if you're counting).

However, on the way to my place of employment in Soho I had the misfortune of getting a flat tyre. Given that they were on my way I thought it best to stop off and get a fix.

The staff were quite helpful and the repairs were very competitively priced - and the up-sell of a puncture-proof inner tube was well worth the investment. They even had a few solitary single speeds in the store--although their primary trade was clearly of the commuter variety.

Great for all your "normal" bicycling needs.

]]> Sun, 21 Oct 2007 21:04:26 UTC Just the job http://www.welovelocal.com/en/london/camden/holborn/bike-shops/cycle-surgery-wc1v6nx.html#r3436 I know next to nothing about bikes, but owned an old one I wanted to renovate. The staff at cycle surgery were brilliant, not at all salesy, and explained everything clearly without being patronising. I went a second time on a Saturday when it was completely hectic, but the bloke serving me still took his time to answer all my questions properly. You can tell they encounter plenty of people like me every day. Best thing though - I needed a specific nut, so they rummaged around their workshop and gave me it for free! Woo hoo.

Only minor gripe - they don't have many cheap, entry-level bikes, presumably on the basis that any bike cheaper than around 200 quid is a false economy. But if that's what you want, Argos is down the road.

]]> Fri, 12 Oct 2007 15:04:45 UTC Just the job http://www.welovelocal.com/en/london/camden/holborn/bike-shops/cycle-surgery-wc1v6nx.html#r3436 I know next to nothing about bikes, but owned an old one I wanted to renovate. The staff at cycle surgery were brilliant, not at all salesy, and explained everything clearly without being patronising. I went a second time on a Saturday when it was completely hectic, but the bloke serving me still took his time to answer all my questions properly. You can tell they encounter plenty of people like me every day. Best thing though - I needed a specific nut, so they rummaged around their workshop and gave me it for free! Woo hoo.

Only minor gripe - they don't have many cheap, entry-level bikes, presumably on the basis that any bike cheaper than around 200 quid is a false economy. But if that's what you want, Argos is down the road.

]]> Fri, 12 Oct 2007 15:04:45 UTC