<![CDATA[Greater London - Lambeth - Stockwell - Reviews]]> http://www.welovelocal.com Reviews from welovelocal.com en Ludlow Thompson Lewisham http://www.welovelocal.com/en/london/lambeth/stockwell/estate-agents/ludlow-thompson-sw90jg.html#r43674 I have had one of the worst experiences in my life with LUDLOW THOMPSON and want to give people a 'heads up' so that they don't have to go through what my wife and I have been through.

Ludlow has been managing a property for me since March 2007. Problems: (1) Pre-tenancy The fiasco began with several 'negotiators' from the same office competing with each other - taking deposits etc even before I had a chance to agree anything with no obvious communication between them. Finally I agreed to a prospective tenant and a holding deposit was taken and his details were obtained for referencing. The tenant (from the Netherlands) was 'referenced' (in which - strangely - someone elses credit card details were taken instead of the actual tenants - so that rents could be charged if they later defaulted. I soon learned that the use of this card was unauthorised and my debtor amounts rose swiftly). The tenant was said to be of good credit yet a few weeks after moving in he asked me to sign DSS papers for him (which I declined).

(2) Tenancy The tenancy was negotiated for 24 months and they took their management fees over 5 months up from for the whole period. Why this is done - I do not know - but the result of it is that once the benefit has been passed to them - there is no further incentive to actually manage the property efficiently. I later learned that the tenant had been accepted and 'tenanted' despite the fact that he had never viewed the property.The next part of the fiasco began when the tenant started to make demands and threats of legal action - apparently all sorts of furniture etc had been promised to him (without my knowledge) even though the tenancy was supposed to be UNFURNISHED. In the end I felt that in the interests of keeping the tenant (whom I beleived to be of good standing at the time) I shelled out a few hundred more to furnish the flat with some basic items. (3) Management I have two properties in this (new) block of flats. Both are managed by independent agents. One property - no issues ever other than the usual problem here and there. The property managed by Ludlow - seems to incur more repairs, call-outs and other costs than any other property I own. i.e. the property costs are disproportionate to other assets.It is clear that they get some benefit from contracting out 'repair jobs' - some examples: (a) tenant couldnt use the dishwasher. Solution: Send a qualified engineer to show the tenant how to use the appliance. Cost: over £100. (b) tenant reported a leak in the toilet. Solutiuon: Send a plumber to assess. Cost: £100. (c) tenant reported the same leak (water passing into bowl) Solution: Replace something in the cistern. Cost: approx £250. (d) Tenant reported a 'leak' in the shower. Solution: Quote for new shower (??). Cost: over £1000 (e) Other appliance issues and electrical 'problems' - cost - over £500.

When I gave then the homeserve warranties I was told that if they were managing the property then they would have to use their 'own' contractors or else I would have to make various arrangements like issue keys to contractors and be there for appointments (from 8000 miles away) on my own as they would not take any 'responsibility' for external contractors (like the appliance manufacturers who would repair products for free with their highly trained engineers using new branded spare parts) (4) Credit Control The worst I have ever experienced. I am a non resident overseas landlord. I am about 8000 miles and several time zones away from the UK. I rely on these 'managing agents' to look after my best interests. NOT SO. The tenant has been in arrears since he moved in!!! Their version of credit control is a letter to the tenant and a copy to me. I have had about 10 of these letters. Sometimes they take months to get to me - even though I have asked them to email me rather than send letters as I am always travelling.Now my tenant has decided to move on, 9 months early and I email the Client Manager daily and get no response. They have no 'head office' from a customer point of view and although the lettings team are more than happy to get me a new tenant (and charge me hundreds more in new finders fees) the management team are predictably silent and unreachable.If they would refund the balance of the management fees I have paid - i would gladly go elsewhere.

To all you landlords out there - I have learned - this has been a VERY expensive mistake for me. My tenant owes me £2450 and I can't even get hold of my 'client manager'. Please, please AVOID Ludlow Thomspon - they are quick to get you a tenant but you will pay for this dearly.

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Wed, 11 Jun 2008 07:48:52 BST
Great ButNot On Fridays http://www.welovelocal.com/en/london/lambeth/stockwell/theatres/young-vic-theatre-sw96de.html#r31604 On Fridays the afterworks crowds, jostle with the theatregoers, and the eaters jostle with the drinkers. There's a lot going off in here and the atmosphere is very lively. The food was surpisingly nice - and do let the desserts tempt you - they are delicious.

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Wed, 14 May 2008 20:53:02 BST
Bizarre Venue http://www.welovelocal.com/en/london/lambeth/stockwell/bars/jamm-sw96lh.html#r29901 This is one of the strangest venues I've ever been to. It's essentially a club in a big old house in the middle of nowhere (about a 15min walk from the tube station at Brixton).

The rooms are enormous. There's a stage and bar in one room and the remaining room has another bar with a DJ and a few sofas. I've been down here on a Friday for a rock/indie night and it got nicely busy so it's pretty good atmosphere wise. Unfortunately it's pretty deserted waling back to Brixton so location wise it's not the best place to be walking around on your own, but that aside it's definitely worth checking out one of Jamm's club nights.

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Sun, 11 May 2008 21:03:15 BST
Surrey Cricket http://www.welovelocal.com/en/london/lambeth/stockwell/underground-stations/oval-underground-station-se114pp.html#r27609 This si the tube station for Surrey Cricket club. The pitch is just behind you as you exit. If you can't see it, then you need to head around the corner and it'll be right infront of you.

Never very busy and the station is nice inside. Tube stations are always nicer when there's not many people using them

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Mon, 05 May 2008 11:44:52 BST
So much fun http://www.welovelocal.com/en/london/lambeth/stockwell/karting/oasis-karting-project-sw82pd.html#r26350 Warning, do not go Karting with your boyfriend if you are a nifty driver and he's a sore loser......

This is a great day out, you can hire the track out for an evening with a bunch of mates and lay the gauntlet down.

You get provided with a quick saftey run through (which gets ignored the minute you're on the track) and are provided with all the gear.

It's a great evening out, and this course in particular has some hilarious corners that if timed wrong leave you in a pile of tyers with a nice dose of whiplash! Well worth it though.

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Thu, 01 May 2008 08:26:47 BST
Above and beyond http://www.welovelocal.com/en/london/lambeth/stockwell/fish-chip-shops/pak-hong-fish-bar-sw82jp.html#r22922 This place does the most amazing fish and chips, not only have i had them but everyone i know recommends them. Its not just fish and chips though they also do some really great crispy duck and noodles.

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Fri, 25 Apr 2008 22:50:17 BST
Good food http://www.welovelocal.com/en/london/lambeth/stockwell/spanish-restaurants/rebatos-wine-tapas-bar-sw81xw.html#r22920 If you like food you will like this place, ive never had a bad meal here. The place however is a little cramped especially in the busy hours but service is excellent and speedy and like i said, the food is great. Well worth a visit.

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Fri, 25 Apr 2008 22:46:53 BST
Honest, straight-up service http://www.welovelocal.com/en/london/lambeth/stockwell/mechanics/fast-fit-sw90qh.html#r16077 The guys here are really good - they take their time to explain exactly what's up with your motor and talk you through their pricing to make sure you're totally happy with what you're getting for your money. Recently took my piece-o-crap Clio in for a service and to have the brakes checked and it now runs like a dream. Always squeeze you in the next day if they can and keep in constant contact with you by phone. First rate!

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Thu, 17 Apr 2008 13:35:23 BST
My favourite London pub http://www.welovelocal.com/en/london/lambeth/stockwell/pubs/the-canton-arms-sw81xp.html#r15973 A pub for every night of the week. Pub quiz on a Monday with loads of prizes... not just for coming first in the quiz either. Live sports are shown most nights of the week BUT even if you're just coming for a quiet drink - the atmosphere on sports nights isn't oppressive or intrusive as you can find a different area of the bar. The smoking/drinking terrace (rebuilt in 2007) is great and very sociable. Given the area, this pub is incredibly friendly and attracts all types - it's an after work bar, but also serves the Vauxhall club scene both pre and post clubbing! The roasts on offer on Sundays are EXCELLENT value and with puddings on offer for just £2 if you have the roast - you can spend the whole day here! Excellent service, a great ambience and reasonable places make this the ideal local pub.

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Thu, 17 Apr 2008 12:36:35 BST
My favourite London pub http://www.welovelocal.com/en/london/lambeth/stockwell/pubs/the-canton-arms-sw81xp.html#r15973 A pub for every night of the week. Pub quiz on a Monday with loads of prizes... not just for coming first in the quiz either. Live sports are shown most nights of the week BUT even if you're just coming for a quiet drink - the atmosphere on sports nights isn't oppressive or intrusive as you can find a different area of the bar. The smoking/drinking terrace (rebuilt in 2007) is great and very sociable. Given the area, this pub is incredibly friendly and attracts all types - it's an after work bar, but also serves the Vauxhall club scene both pre and post clubbing! The roasts on offer on Sundays are EXCELLENT value and with puddings on offer for just £2 if you have the roast - you can spend the whole day here! Excellent service, a great ambience and reasonable places make this the ideal local pub.

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Thu, 17 Apr 2008 12:36:35 BST